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Return Policy

We would like our customers to have a headache free shopping experience.
J & J DeChane Laboratories Private Limited shall ship Ayurvedic products manufactured by the company to all major destinations across India.

For orders with invoice value exceeding Rs One Thousand and above, the shipping charges shall be borne by the company. For those customers, whose order values amount to less than Rs One Thousand, an additional shipping charge of Rs 100.00 (One Hundred only) shall be charged.

Goods once sold shall not be taken back under normal conditions. Goods shall be taken back only if:

1. A product whose order had not been placed but was inadvertently supplied from the company

2. If the customer furnishes details of the damages that has occurred to the product during shipment.

All claims for shortages/damages must be made within 72 hours of receipt of product. Returns of all damaged or falsely shipped goods must be shipped back within 3 days of the date of receipt.

Customers are requested to send the items along with a copy of the invoice and printout of email correspondence with us, if any.

Returns of all damaged or falsely shipped goods must be shipped back within 3 days of the date of receipt.
Customers are requested to send the items along with a copy of the invoice and printout of email correspondence with us, if any.
Upon the determination that the product is damaged or the incorrect article was shipped, we will issue a full refund of the amount for that item.

This procedure usually takes about 7-10 business days from the day we accept your return. If you need to return your order, please call our office with your order number. If you want to cancel your order, Credit will be given provided that the item has not shipped.